The benefits of using professional services automation software depend on which tool you ultimately choose but most offer some combination of improved communication & coordination between staff members working on engagements (including those in remote locations), more accurate billing thanks to automatic timekeeping features, real-time dashboards tracking progress against milestones, And insightful reports showing where your business stands today relative past results.
Other benefits may include automated approvals via configurable workflow rules and increased security/access control settings compared to traditional paper documentation methods. The field of professional services is vast and with the advent of new technologies, ever-expanding.